Privacy Policy

Shawana Washington - Realtor Privacy Policy

At Shawana Washington - Realtor, accessible from www.shawanawashington.com, one of our main priorities is the privacy of our visitors. This Privacy Policy document contains types of information that is collected and recorded by Shawana Washington - Realtor and how we use it.

If you have additional questions or require more information about our Privacy Policy, do not hesitate to contact us.

Consent

By using our website, you hereby consent to our Privacy Policy and agree to its terms.

Information we collect

The personal information that you are asked to provide, and the reasons why you are asked to provide it, will be made clear to you at the point we ask you to provide your personal information.

If you contact us directly, we may receive additional information about you such as your name, email address, phone number, the contents of the message and/or attachments you may send us, and any other information you may choose to provide.

When you register for an Account, we may ask for your contact information, including items such as name, company name, address, email address, and telephone number.

How we use your information

We use the information we collect in various ways, including to:

1. Provide, operate, and maintain our website.

2. Improve, personalize, and expand our website.

3. Understand and analyze how you use our website.

4. Develop new products, services, features, and functionality.

5. Communicate with you, other information relating to the website, and for marketing and promotional purposes.

6. Send you emails.

7. Find and prevent fraud.

Log Files

Shawana Washington - Realtor follows a standard procedure of using log files. These files log visitors when they visit websites. All hosting companies do this and a part of hosting services' analytics. The information collected by log files include internet protocol (IP) addresses, browser type, Internet Service Provider (ISP), date and time stamp, referring/exit pages, and possibly the number of clicks. These are not linked to any information that is personally identifiable. The purpose of the information is for analyzing trends, administering the site, tracking users' movement on the website, and gathering demographic information.

Cookies and Web Beacons

Like any other website, Shawana Washington - Realtor uses 'cookies'. These cookies are used to store information including visitors' preferences, and the pages on the website that the visitor accessed or visited. The information is used to optimize the users' experience by customizing our web page content based on visitors' browser type and/or other information.

Advertising Partners Privacy Policies

You may consult this list to find the Privacy Policy for each of the advertising partners of Shawana Washington - Realtor.

Third-party ad servers or ad networks uses technologies like cookies, JavaScript, or Web Beacons that are used in their respective advertisements and links that appear on Shawana Washington - Realtor, which are sent directly to users' browser. They automatically receive your IP address when this occurs. These technologies are used to measure the effectiveness of their advertising campaigns and/or to personalize the advertising content that you see on websites that you visit.

Note that Shawana Washington - Realtor has no access to or control over these cookies that are used by third-party advertisers.

Third Party Privacy Policies

Shawana Washington - Realtor's Privacy Policy does not apply to other advertisers or websites. Thus, we are advising you to consult the respective Privacy Policies of these third-party ad servers for more detailed information. It may include their practices and instructions about how to opt-out of certain options.

You can choose to disable cookies through your individual browser options. To know more detailed information about cookie management with specific web browsers, it can be found at the browsers' respective websites.

CCPA Privacy Rights (Do Not Sell My Personal Information)

Under the CCPA, among other rights, California consumers have the right to:

1. Request that a business that collects a consumer's personal data disclose the categories.

2. Request that a business delete any personal data about the consumer that a business has collected.

3. Request that a business that sells a consumer's personal data, not sell the consumer's personal data.

4. If you make a request, we have one month to respond to you. If you would like to exercise any of these rights, please contact us.

Children's Information

Another part of our priority is adding protection for children while using the internet. We encourage parents and guardians to observe, participate in, and/or monitor and guide their online activity.

Shawana Washington - Realtor does not knowingly collect any Personal Identifiable Information from children under the age of 13. If you think that your child provided this kind of information on our website, we strongly encourage you to contact us immediately and we will do our best efforts to promptly remove such information from our records.

SMS Text Messaging Privacy

SMS consent

When you give your mobile number and opt in, you agree to receive text messages from Shawana Washington - Realtor at 817-678-1798.

Message types

Text messages from Shawana Washington - Realtor include:

*Appointment reminders

*Account or transaction updates

*Customer support

*Marketing and promotions, only when you opt in for marketing

Message frequency

Message frequency: May Vary.

Fees

Message and data rates apply.

Opt out

Reply STOP to opt out. You will receive one confirmation text after opt out.

Help

Reply HELP for help, or contact [email protected] or 817-678-1798.

Mobile number privacy and sharing

Shawana Washington - Realtor will not share, sell, rent, or trade your mobile number, or your SMS opt-in consent, with third parties for marketing or promotional purposes.

How Shawana Washington - Realtor uses SMS data

Shawana Washington - Realtor uses your mobile number and SMS activity to:

*Send the text messages you requested

*Track opt in and opt out status

*Support customer service conversations

*Improve messaging delivery and compliance records

Consent records

Shawana Washington - Realtor stores opt in and opt out records, including timestamp, source, and the form or keyword used.

Mobile information will not be shared with third parties or affiliates for marketing or promotional purposes.

Data security and handling

Data protection

Your personal information stays protected through administrative, technical, and physical safeguards designed to prevent unauthorized access, misuse, loss, or disclosure.

Access controls

Only authorized personnel access personal data. Access stays limited to job-related duties tied to customer service, compliance, or transaction support.

Data storage

We store personal data, including phone numbers and SMS consent records, in secure systems with restricted access and logging.

Encryption

We protect sensitive data using industry-standard encryption during storage and transmission.

SMS data handling

We collect and store SMS-related data to:

Maintain opt-in and opt-out records

Deliver requested messages

Respond to support requests

Meet carrier and regulatory compliance requirements

Third-party processors

We use trusted service providers to support messaging delivery, CRM operations, and data storage. These providers follow contractual confidentiality and security obligations. We do not permit use of your data for their marketing purposes.

Data retention

We retain personal data only for the period required to support messaging services, legal obligations, dispute resolution, and compliance audits. We securely delete data after retention needs end.

Breach response

In the event of a data security incident involving personal information, we follow documented incident response procedures and required notification laws.

Your responsibilities

You are responsible for keeping your contact information accurate and protecting access to your devices.

Contact

For questions about data security or handling practices, contact:

Shawana Washington - Realtor

817-678-1798

[email protected]

No mobile information will be shared with third parties/affiliates for marketing/promotional purposes. Information sharing to subcontractors in support services, such as customer service, is permitted. All other use case categories exclude text messaging originator opt-in data and consent; this information will not be shared with any third parties.